Billy J is a well-established, Australian-owned women's fashion brand known for our quality, affordable and trend-driven collections. With over 10 years of experience in the online fashion industry, we have built a loyal customer base and strong following. Our mission is to empower women to feel confident and stylish in our designs, and we are searching for our next team member to help us achieve that!

Billy J is searching for a Sales Assistant to embody our values and deliver exceptional shopping experiences to our valued customers. We are looking for a vibrant people-person who is highly motivated and focused on delivering outstanding customer service. This position requires a passion for fashion, excellent communication skills, a positive attitude, and the ability to work in a fast-paced retail environment. Successful applicants will need to be available to work weekend shifts and throughout our peak season between now and January.

• Greet customers and assist them with their purchases
• Provide product knowledge and recommendations to customers
• Process sales transactions accurately and efficiently
• Maintain a clean and organised store environment
• Maintain a visually aesthetic, relevant, and effectively replenished store
• Assist with visual merchandising and store displays
• Handle customer complaints and resolve issues in a timely manner
• Meet and exceed sales targets and goals
• Collaborate with team members to achieve store objectives

• Previous retail sales experience preferred
• A passion for fashion
• Excellent communication and interpersonal skills
• Strong customer service skills
• Ability to work in a fast-paced environment
• Ability to work flexible hours, including weekends and holidays
• Basic computer skills

Billy J is a well-established, Australian-owned women's fashion brand known for our quality, affordable and trend-driven collections. With over 10 years of experience in the online fashion industry, we have built a loyal customer base and strong following. Our mission is to empower women to feel confident and stylish in our designs, and we are searching for our next team member to help us achieve that!

As an Assistant Store Manager (2IC) at Kawana Shoppingworld, you will play a pivotal role in supporting the Store Manager in the daily operations of our retail store. Your leadership will help drive sales, enhance customer satisfaction, and ensure the store runs efficiently. This position is essential for maintaining our high standards of service and operational excellence, contributing to the overall success of our retail environment.

• Assist the Store Manager in overseeing daily store operations and staff management.
• Support the development and implementation of sales strategies to achieve store targets.
• Ensure exceptional customer service is delivered consistently by all team members.
• Monitor inventory levels and assist in stock management and replenishment.
• Train, mentor, and motivate staff to enhance their performance and career development.
• Assist in maintaining visual merchandising standards to promote products effectively.
• Handle customer inquiries and resolve issues in a professional manner.
• Prepare reports on sales performance and operational metrics for management review.

• Proven experience in a retail management or supervisory role, ideally within a fast paced environment.
• Strong leadership skills with the ability to motivate and develop a team.
• Excellent communication and interpersonal skills.
• Ability to analyse sales data and make informed decisions.
• Strong organisational skills and attention to detail.
• Flexibility to work varied hours, including weekends and public holidays.
• A passion for retail and a commitment to delivering outstanding customer service.