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Fit guide
Australian Policy:
Within 7 Days: Refund or Credit +10%
Within 14 Days: Store Credit
New Zealand Policy:
Within 14 Days: Store Credit
Rest of World Returns Policy:
Within 21 Days: Store Credit
Alternate Bridal Policy:
Order 3 or more dresses from our Bridesmaid collection in one transaction, return for a full refund within 21 days of delivery (postage excluded).
Click here for further information on our Alternate Bridal Policy.
Please note: Items marked as "Final Sale" remain subject to our standard Final Sale policy and cannot be returned or exchanged.
For hygiene reasons, swimwear, bodysuits, intimates, earrings, beauty products and select items are not eligible for change of mind returns.
For all information regarding our returns policy, please visit -www.billyj.com.au/pages/returns
Billy J's warehouse is based in Queensland, Australia. Please see shipping information below:
US Orders
3-5 BUSINESS DAYS EXPRESS
Free express shipping to the US on orders over $200 USD.
$15 USD for orders to the US under $200 USD.
Prices inclusive of Duties. Taxes calculated at checkout.
Billy J delivers internationally. For more info on delivery locations click here.
Please note: Express Shipping timeframes do not take into account the packing time at our warehouse. Typically we dispatch within 1-2 business days.
